Assessment Activity Week 7 Essay Example | Topics and Well Written Essays - 500 words

Assessment Activity calendar week 7 - Essay ExampleTQM will be introduced through continuous improvement which will in the end reduce costs, enhance customer service and reduce waste. The first step is to empower the employees by allowing them to radiation diagram efficient procedures and control quality service. A feedback mechanism should be in place to determine whether this initial idea is effective and if it resulted in positive reactions from customers. After that, another pilot idea will be introduced to them such as regular meetings with quality circles to discuss how to improve performance. To test the success of the TQM through the initiation of pilot ideas, management should make a survey among its clients and ask them if indeed service has improved. The employees will besides be asked their opinions on the changes introduced. Another method for dealing with change is to respond constructively to failure. Responding to failure is very(prenominal) critical for a leade r. The leader must keep an eye on from the experience of failure. He should gain knowledge, wisdom and cause from it. A leader must be able to share this experience with his subordinates because they too can learn from it. For example, I am the head of the franchising division of a fast food chain and I depute employee A to look for a possible site for expansion. After a thorough research, employee A came up with a site and we built on the site.